Refund policy
Returns for orders delivered to the United States
We do not accept returns or exchanges for orders delivered to the United States. Please review the product information carefully before placing your order.
Damaged or incorrect deliveries
If your order arrives damaged or you receive an incorrect item, contact us promptly at support@bdsm-box.com with your order number and clear photos. We will review the delivery issue and explain the available solution.
Questions
Our customer service team is available at support@bdsm-box.com.