This website is operated by BDSM-Box.com. Throughout the site, the terms “we”, “us”, and “our” refer to BDSM-Box.com. We offer this website, including all information, tools, and services available to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms and Conditions. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. Your continued use of or access to the site following any changes constitutes acceptance of those changes.
1. Online Store Terms
By accessing or using BDSM-Box.com, including purchasing products from our online store, you agree to comply with these Terms of Service and all applicable laws and regulations.
Our products are intended exclusively for adults aged 18 or older. By placing an order, you confirm that you are at least 18 years old and have reached the legal age of majority in your country or jurisdiction.
You agree to use our website and products only for lawful purposes and in compliance with all applicable laws and regulations.
You must not use our website in any manner that infringes the intellectual property rights of BDSM-Box.com or any third party, or that involves fraudulent or unlawful activities.
We reserve the right to restrict or terminate access to our website in cases of unlawful activity or material violations of these Terms of Service, to the extent permitted by applicable law.
2. General Conditions
We reserve the right to refuse orders for legitimate reasons, including suspected fraud, unlawful transactions, payment verification issues, or product unavailability, subject to applicable law.
Orders that have already resulted in a binding purchase contract may only be cancelled in accordance with the applicable contractual terms and legal requirements.
If an order is lawfully cancelled and payment has already been received for products that will not be supplied, the corresponding amount will be refunded to the original payment method, without prejudice to any additional statutory rights.
We take appropriate technical and organisational measures to protect personal data processed through our online store. Personal data is handled in accordance with our Privacy Policy and applicable data protection laws.
The content of our website, including product descriptions, photographs, designs, graphics, logos, and other original materials, is protected by applicable intellectual property laws, to the extent that such protection applies.
You may not reproduce, distribute, modify, or commercially exploit protected content owned by BDSM-Box.com without our prior written permission, except where such use is permitted by applicable law.
Nothing in these Terms of Service shall exclude or restrict any mandatory statutory consumer rights.
3. Products, Offers and Product Information
The products available on BDSM-Box.com, including their descriptions, prices and availability, are displayed on the respective product pages.
Our online store offers three main product options:
1. BDSM Box – Box Only (Without Accessories)
The BDSM Box is a premium presentation and storage box supplied without BDSM accessories or a Starter Set. Only the items explicitly listed in the relevant product description are included in the purchase.
2. BDSM Box with Starter Set (Bundle)
This product option includes the premium BDSM Box together with the accompanying Starter Set. The exact contents of the Starter Set and all other included items are specified in the relevant product description.
3. Starter Set – Without BDSM Box
The Starter Set is available as a standalone product and contains only the items explicitly listed on its product page. The premium BDSM Box is not included in this option.
Product Images and Descriptions
Product images, decorative elements and lifestyle photographs are provided for illustrative purposes only. Any accessories, decorative items or other objects shown in product images that are not expressly listed in the product description are not included in the purchase price.
The contents of each product are determined by the information provided in the respective product description and the product specifications expressly agreed upon at the time of purchase.
Product Availability and Changes
All products are subject to availability. We reserve the right to modify our product range, descriptions and prices at any time before a purchase contract is concluded. Such changes will not affect orders for which a purchase contract has already been concluded.
4. Product Availability and Order Processing
Products are available for purchase only while stocks last. Items marked as out of stock cannot be ordered or purchased through our online store.
We make every reasonable effort to ensure that product availability and inventory information are accurate and up to date.
In the exceptional event that an ordered product becomes unavailable after an order has been placed, we will promptly notify the customer. If we are unable to fulfil the order, any payment received for the unavailable product will be refunded to the original payment method, without affecting any statutory rights the customer may have.
5. Products or Services
Some products may be available exclusively online with limited quantities. Return or exchange is subject to our Refund Policy. We reserve the right to limit sales or quantities to any person or region.
6. Accuracy of Billing and Account Information
We may refuse or cancel orders. You agree to provide current and accurate purchase and account information. Please promptly update your information so we can complete transactions as needed.
7. Optional Tools
We may provide access to third-party tools "as is" without warranties. Use at your own risk and discretion. New services and features will also be subject to these Terms.
8. Inspection of Delivered Goods and Defects
Customers are requested to inspect the delivered products upon receipt to ensure that all items are included, free from damage, and consistent with their order.
Any visible defects, shipping damage, missing items, or incorrect deliveries should be reported as soon as reasonably possible after receipt by email to support@bdsm-box.com, preferably including the order number and relevant photographs.
Any defects that become apparent only after delivery should be reported promptly upon discovery.
The applicable statutory provisions regarding the inspection of goods, notification of defects, and warranty rights shall apply. All mandatory statutory consumer rights remain fully protected and unaffected.
9.Liability
We are liable for damages caused by intentional misconduct or gross negligence, as well as in all cases where liability is mandatory under applicable law.
To the extent permitted by law, we exclude liability for damages caused by ordinary negligence. This exclusion does not apply to breaches of essential contractual obligations whose fulfilment is necessary for the proper performance of the purchase agreement.
In cases involving a negligent breach of essential contractual obligations, our liability is limited, to the extent permitted by law, to foreseeable damages typically arising from such a breach.
These limitations of liability do not apply to damages resulting from loss of life, personal injury, or harm to health, fraudulently concealed defects, or liability arising under mandatory product liability laws.
All mandatory statutory warranty rights and consumer protection rights remain fully protected and unaffected.
10. Personal Information
We are committed to protecting the personal data and privacy of our customers.
The collection, processing, storage, and disclosure of personal data are carried out in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European Union General Data Protection Regulation (GDPR).
Detailed information about the purposes and legal bases of data processing, categories of personal data collected, data retention periods, disclosure to third parties, international data transfers, and the rights of individuals is provided in our Privacy Policy.
The collection, use, and processing of personal information submitted through our online store are governed by our Privacy Policy, which is available at all times on BDSM-Box.com.
11.Governing Law and Jurisdiction
All contractual relationships between BDSM-Box.com and its customers shall be governed by the substantive laws of Switzerland, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG), to the extent permitted by applicable law.
This choice of law shall not affect the mandatory consumer protection provisions of the country in which the customer has their habitual residence, where such provisions are applicable under the relevant laws.
Any disputes arising out of or in connection with the contractual relationship shall be subject to the jurisdiction of the courts designated by applicable law.
All mandatory statutory provisions concerning jurisdiction and consumer protection shall remain fully applicable and unaffected. In particular, nothing in these Terms of Service shall restrict customers' legally protected rights to bring claims before a court of competent jurisdiction.
12. Final Provisions
If any provision of these Terms of Service is or becomes wholly or partially invalid or unenforceable, the validity and enforceability of the remaining provisions shall remain unaffected. The applicable statutory provisions shall apply in place of any invalid or unenforceable provision.
We reserve the right to amend or update these Terms of Service at any time, with such changes applying only to future orders.
The version of the Terms of Service in effect at the time the purchase contract is concluded shall apply to the respective order. Any amendments shall not apply retroactively to purchase contracts already concluded.
All mandatory statutory consumer rights shall remain fully protected and unaffected.
13. Website Availability and Disclaimer of Warranties
We make reasonable efforts to ensure that BDSM-Box.com operates reliably and that all information provided on our website is accurate and up to date.
However, we do not guarantee that access to our website will always be uninterrupted, error-free, or free from technical disruptions. Temporary interruptions may occur due to maintenance, updates, or circumstances beyond our reasonable control.
To the extent permitted by applicable law, we shall not be liable for temporary website unavailability or technical interruptions, subject to the limitations and exceptions set out in Section 9 (Liability).
Nothing in this section excludes or limits any applicable statutory warranty rights, product liability obligations, or mandatory consumer protection rights.
14. Indemnification
To the extent permitted by applicable law, customers are responsible for losses, damages, or third-party claims arising directly from their unlawful conduct or culpable breach of these Terms of Service.
Any obligation to indemnify BDSM-Box.com shall apply only to the extent that the customer is legally responsible for the relevant loss or claim.
This provision does not apply to claims arising from our own misconduct, negligence, breach of contractual obligations, or any matter for which liability cannot lawfully be excluded or limited.
Mandatory statutory consumer rights remain unaffected.
15. Severability
If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, in whole or in part, the remaining provisions shall remain valid and enforceable.
The applicable statutory provisions shall apply in place of any invalid or unenforceable provision.
This section shall be interpreted consistently with Section 12 (Final Provisions).
16. Termination and Website Access
These Terms of Service apply to customers when using our website and placing orders through BDSM-Box.com.
We reserve the right to restrict or terminate access to our website in cases of unlawful activity, fraudulent behaviour, misuse of our services, or material violations of these Terms of Service, provided such action is permitted by applicable law.
Any restriction or termination of website access shall not affect the rights and obligations arising from purchase contracts already concluded.
Customers retain all applicable statutory rights regarding orders, payments, deliveries, refunds, and defective products.
17. Entire Agreement
These Terms of Service, together with the applicable product descriptions, order confirmations, and any additional terms expressly agreed upon at the time of purchase, govern the contractual relationship between BDSM-Box.com and its customers.
Our Privacy Policy explains how personal data is processed, while our Shipping Policy and Return and Refund Policy provide additional information regarding deliveries, returns, and refunds.
In the event of any inconsistency between these Terms of Service and mandatory applicable law, the mandatory legal provisions shall prevail.
Nothing in this section excludes rights or obligations that cannot legally be excluded.
18. Changes to These Terms of Service
We reserve the right to modify, update, or replace these Terms of Service at any time by publishing the revised version on BDSM-Box.com.
Any changes shall apply only to future orders and shall not retroactively affect purchase contracts already concluded.
For each order, the version of the Terms of Service in effect at the time the purchase contract is concluded shall apply.
All mandatory statutory consumer rights remain unaffected.
19. Contact Information
If you have any questions regarding these Terms of Service, your order, or our products, please contact us at:
Email: support@bdsm-box.com
Website: https://bdsm-box.com
We aim to respond to customer inquiries as promptly as reasonably possible.